Updated on 10th May, 2023 by Martin Astley
What Does a Boiler Warranty Cover?
Every new boiler should come with a manufacturer-backed warranty that will provide you with added peace of mind knowing that, should it breakdown or develop a fault, you are fully covered, and the manufacturer should organise a repair.
To find out what is covered under your warranty, read the documentation given by your manufacturer. When your boiler was first installed, it should have come with a warranty agreement. Various manufacturers offer various warranty agreements. The warranty will usually cover the interior components of your boiler, such as:
- The flue of the boiler
- Heat exchanger with a fault
- Control of the PCB
Before buying a new boiler, check if it comes with a manufacturer’s warranty. The majority of boiler manufacturers offer a one-year warranty. If your boiler breaks down, most boiler installation firms will repair it without hesitation since they will be able to get a refund directly from the manufacturer if it is still under boiler warranty.
The difference between boiler Warranty and Boiler Guarantee
A warranty is a promise made by one party to another that a specific condition would be met, such as the quality of a product or its estimated lifespan. A product can usually be fixed, returned, or replaced if it fails to meet the terms of its warranty.
If a merchant guarantees a product feature, the same applies. Finally, the difference between a warranty and a boiler guarantee is essentially a language question and will vary by manufacturer.
So, what’s the difference between the two? The main difference between the two is that a boiler manufacturer’s warranty promises to repair your boiler for a specific period after installation, regardless of the cause. If certain things may have caused the boiler to break down, there is no small print that will catch you off guard; the manufacturer will send an engineer to your home and repair it anyway.
Do you get a guarantee with a new boiler?
The majority of boiler manufacturers go above and above what is required in terms of warranties and guarantees. All boilers come with a one-year guarantee, which can be extended. In reality, several boiler manufacturers and dealers offer 7-12 year warranties and guarantees on their products (occasionally even 14 years).
There’s also something called the ‘Consumer Rights Act of 2015,’ which protects you in almost every purchase you make. After 30 days, the consumer is entitled to a free repair or replacement and a price reduction if the repair is unsuccessful.
Furthermore, if a problem occurs between 3 and 6 months of installation the Consumer Rights Act assumes that the boiler was delivered with a pre-existing defect, unless the supplier can demonstrate that the boiler was fault-free at the time of installation.
In other words, if you buy a new boiler, you may rest assured that it will be replaced or repaired within the Consumer Rights Act’s timeframe. On the other hand, manufacturers of boilers frequently issue warranties or guarantees that go beyond what is needed by law.
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My boiler warranty
A one-year warranty is standard on all boilers, which can be extended depending on the type. Because even the greatest boilers fail from time to time, it’s vital to understand the warranty so you can save money.
If your boiler breaks down, ask your local installer if any work is covered by the boiler warranty. Is it possible to get your boiler repaired under warranty? Examine your documents for information on how to register a claim.
The warranty may be printed on your receipt, sent via email, or included in a separate pamphlet. The documents will also state how long the warranty is valid and what rights you have, such as repair, refund, or replacement.
Depending on the manufacturer, the steps for obtaining a warranty may differ. You’ll typically need the following when filing a claim:
- Proof of purchase is usually a receipt that shows where and when the things were purchased.
- A photocopied warranty
- Details about the issue.
How long are new boiler warranties?
Boiler manufacturers have responded to market restrictions by offering differing warranties on various models in today’s competitive boiler business. In today’s market, they commonly come with extended warranties ranging from 2 to 14 years in addition to the standard one-year warranty.
The manufacturer will send an expert to replace your broken boiler or cover any parts or labour costs throughout the warranty term. You’ll need the following to maintain any manufacturer’s warranty or guarantee:
- A Gas Safe Engineer installed the boiler in accordance with industry regulations.
- A licensed Gas Safe expert will perform annual boiler service. Your warranty must be registered with the manufacturer within 30 days of installation.
- You may need to pay a deposit before an engineer arrives to repair your boiler.
How may a company refuse to honour its warranty?
Your boiler’s warranty is always accompanied by terms and restrictions that must be followed in order for your warranty to be honoured. For example, suppose your central heating system is full of sludge (deposits caused by the rust), and this sludge gets into the components of your boiler. In that case, the manufacturer may refuse to repair it.
The irritating part is that this isn’t always something you can control and should leave in the capable hands of your selected engineer/installer. Another reason to make sure your engineer is on the Gas Safe Register and not just a man in van is because of this. If you’re hiring a local engineer, don’t be afraid to demand identification. This isn’t a fool proof means of guaranteeing your job meets the required standards, but it’s a lot more likely because they’ll be regulated at the very least.
What is a boiler guarantee?
A boiler guarantee and a boiler warranty are essentially equivalent. A new boiler will always come with one as standard, but the length will vary and can be extended for a fee.
Worcester Bosch offers a guarantee instead of a warranty. This can be important for some consumers and be a determining factor in some new boiler purchases.
Are you maintaining your warranty?
All new boilers will come with a warranty, and this usually lasts anywhere from three to ten years in some circumstances. You won’t have to pay to have your boiler repaired if something goes wrong during that time, potentially saving you a lot of money.
But watch out! Your warranty will only be valid if you follow the terms of the original warranty agreement. Make sure you’re familiar with those terms; it might save you a lot of money in the long run.
Pay attention to the small print!
Many people don’t read their warranty agreement, so they have no way of knowing if they’re doing what they need to in order to stay covered. You must read yours carefully and follow the instructions to avoid being caught off guard if your boiler breaks down.
What to do if the boiler warranty ended?
Even if your warranty has expired or your boiler is no longer protected for any other reason, it is still necessary to have it serviced on a regular basis. This will keep it running smoothly and limit the risks of a breakdown, which could result in an unexpectedly high repair price.
For this, it is recommended to get a new boiler installation or boiler cover insurance that can help you prolong your boiler’s life.
Purchasing a new boiler is an investment, and while there are many variables to consider when selecting the ideal boiler for your home, the boiler warranty is one of them. When boilers get older, they’re more likely to have flaws, which can lead to the boiler breaking down. If your boiler fails, you will be left without heat or hot water, as well as the cost of a boiler repair or replacement. The warranty length will have a significant impact on your long-term boiler maintenance costs, which is why choosing the correct boiler warranty is critical.
Is my Worcester Bosch boiler under warranty?
Worcester Bosch is the only company that offers a guarantee instead of a warranty. So there is no warranty to provide for them.
How long is a boiler warranty?
Most boiler models come with a standard boiler service warranty that lasts anywhere from one to five years. Still, in today’s competitive boiler market, most manufacturers also offer a free extended warranty that lasts anywhere from two to ten years.
What does a boiler warranty cover?
Best boiler warranty is meant to provide you extra peace of mind by ensuring that your boiler is covered in the case of a malfunction or breakdown. If your boiler develops a malfunction or breaks down during its warranty period, the manufacturer should arrange for a repair or replacement.
How long is the warranty on Ideal boilers?
Ideal boilers give 5 to 10 years warranty boilers. It depends on what model of boiler you are selecting.