Customer Support Enquiries
If you want to speak to a member of our team over the telephone, please call us on
Please select the following option to suit your requirements, so that you will be transferred to the correct department.
Take out a care plan with us
Monday to Friday: 09:00 – 19:30
Saturday: 09:00 – 14:30
Existing customer and have queries
Monday to Friday: 08:00 – 17:30
Saturday: 9:00 – 13:00
Cancel your cover plan
Monday to Friday: 09:00 – 17:30
Saturday: 9:00 – 13:00
Emergency Claims
If you have an emergency claim please call our 24/7 line on
This line is open every hour of the day, every day of the year!
Please select the following option to suit your requirements, so that you will be transferred to the correct department.
- All emergencies in your home
- Road-side Assistance
Press Enquiries
If you’re a journalist and have a question about 24|7 Home Rescue products and services
For Collaborations, Bloggers, or other marketing-related enquiries, please contact:
Emails are monitored during normal office hours only.
Prefer to write?
You can write to the 24|7 Home Rescue press office at:
24|7 Home Rescue (Is a trading style of 247 Home Assist Ltd)
Parkhill Business Centre
Padiham Road,
BB12 6TG
Have any questions?
We’d love to hear from you
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