Collecting Information

Information is collected through the use of our website in the form of cookies. These are intended to improve site performance and improve your user experience. Our website will place small text files on your computer or connected device, which will allow web applications to respond to you individually and tailor their operations to your requirements. Most cookies will not collect personal information that can be used to identify you.

Web servers track a variety of information about their visitors. This includes, but is not limited to, timestamps, browser details, IP addresses and referring pages. This information is not personally-identifying and is tracked for maintenance, administrative and marketing purposes, thereby allowing 247 Home Rescue to understand how well its website is performing, if there are any technical problems, and which pages are most engaging to visitors.

The cookies that we use can be categorised in the following ways:

Tracking cookies

These cookies are used to identify repeat visitors. They contain information such as the search engine the visitor used, the links they visited, the keywords they used, their geographical location and the website they came from. These cookies enable us to improve the user experience on our website.

Session cookies

These cookies are used when you visit the site and expire shortly after you leave the site. As such, they are not permanently stored on your computer. Session cookies do not contain any personal information and help us to ensure the confidentiality of your personal data by reducing the need to transfer information across the internet. These cookies will also note the time you visited the site and the time you left the site.

Persistent cookies

Persistent cookies remain on your device for at least a few hours and in some cases for over a year, and are not deleted when you close the browser. These cookies are used if we need to retain your information over multiple browsing sessions.

Analytical and performance cookies

These cookies are used to monitor the performance of our website, enabling us to improve users’ experiences. We use these cookies to monitor the parts of the website that users appear most interested in and to discover any technical issues

Third party cookies

Advertisers and other third parties may also use cookies, scripts or web beacons to support them in their advertising. This data tracking is performed and controlled solely by advertisers and third parties.

You can block cookies through your web browser. Most web browsers automatically allow cookies, but you can change your browser settings to notify you when you are being asked to receive a cookie, to disable existing cookies, or to reject cookies. Please note that if you choose to disable or reject cookies, your browsing experience may be affected and some features on our website may not work properly.