Our Entities
We have several subsidiary companies that form part of the Ventureprise Group PLC. Registered office for all companies is Parkhill Business Centre, Padiham Road, Burnley, BB12 6TG.
For Home Services
247 Home Assist Limited trading as 247 Home Rescue, registered in England & Wales No: 09438900. It is authorised and regulated by the Financial Conduct Authority under Financial Services Register number 935754.
247 Home Rescue offer insurance policies and non-insurance products such as an annual boiler service and landlord gas safety checks. Our insurance products are underwritten by an insurer. Your policy documents will show who your insurer is.
For Installations
247 StayWarm Limited, registered in England & Wales No: 11387607. It is authorised and regulated by the Financial Conduct Authority for credit broking under Financial Services Register number 916367.
247 StayWarm plan is NOT a contract of insurance. It is a plan that offers in conjunction with the boiler manufacturer an enhanced warranty, annual boiler service and unlimited repairs.
Compensation Arrangements
247 Home Assist Limited and 247 StayWarm Limited are covered by the Financial Services Compensation Scheme (FSCS). You may be entitled to compensation from the scheme if we cannot meet our obligations. General insurance is covered for 90% of the claim, without any upper limit.
Further information about the compensation scheme is available from FSCS at www.fscs.org.uk or telephone 0800 678 1100 or 020 7741 4100.
For Payment Collection
VP Collections Ltd is a sister company of 247 Home Assist Ltd t/a 247 Home Rescue that collects payments for our business. It was set up in Burnley, UK, in 2015. VP Collections Ltd collects the payment from your bank account for and on behalf of 24|7 Home Rescue customers for insurance or other services that you have purchased.
If you see VP Collections Ltd on your bank statement, it’s because they are collecting the money for 24|7 Home Rescue. This is normal, and it means the payment is being processed on behalf of 24|7 Home Rescue. If you have any further questions you can call us on 0345 3192 247.