We offer cover for white goods under our appliance insurance policy, including:
Home Appliance cover is a type of insurance that pays for the replacement and repair of your essential white goods if they break down or become damaged. This includes the major items in your kitchen, like ovens, dishwashers, washing machines, and freezers.
When you sign up for appliance insurance, you are covered against mechanical faults, electrical breakdowns, and accidental damage. If your appliance stops working, simply contact our 24-hour claims helpline and we will arrange for an engineer to assess and repair it. We can also contribute towards a replacement if the appliance is beyond repair. Subject to terms and conditions.
For most people, yes. A single washing machine or oven repair in the UK can cost hundreds of pounds and without appliance breakdown cover, that bill becomes your responsibility. Home appliance insurance gives you financial protection against unexpected repair costs for your domestic appliances.
It covers mechanical faults, electrical breakdowns, and accidental damage, so when your appliance breaks down, you are not left dealing with the cost alone. For the price of a monthly premium, it is a practical way to avoid a large one-off expense. Many policies may include parts, labour and VAT on accepted claims with no hidden costs, and if your appliance is beyond repair you may also receive a contribution towards a replacement.
The cost of home appliance insurance depends on the type of appliance you want to cover, its age, and the level of protection you require. Some providers may also ask for proof of purchase, as an appliance’s original value can affect your premium and any replacement contribution.
At 24|7 Home Rescue, our white goods insurance are priced transparently with no hidden costs. Whenever you need kitchen appliance insurance for a single item or for multiple appliances, getting a quote takes just a few minutes. You can also choose your excess level, either £0 or £49, depending on your preference and the monthly premium that suits you best.
With an extended warranty, cover is limited to a set period and tied to the manufacturer. Appliance insurance in the UK covers accidental damage and can be renewed annually, unlike a fixed-term warranty.
With appliance breakdown insurance, you are covered for as long as your policy remains active, unlike a fixed-term warranty which expires after a set period. Insurance for your white goods also gives you access to a 24-hour claims helpline and coverage across Mainland UK, benefits that a standard extended warranty does not include.
Choosing appliance insurance means longer-term, more flexible protection for your home appliances.
24|7 Home Rescue provides home appliance insurance across Mainland UK, rated 4.7 on Trustpilot with over 100,000 customer reviews. We cover all major brands including Samsung, Bosch and Whirlpool, 99% appliance claims accept rate and transparent pricing.
Looking for wider home protection alongside your home appliance cover? Our boiler cover, home emergency cover and landlord boiler cover are also available across the UK, with parts, labour and VAT included on accepted claims.
We want you to get the help you need, when you need it most. So far we’ve helped…
Our Claims Accept Rate!Cover
Boiler
Appliance
Car Breakdown
Accept Rate
99%
99%
100%
Information in this table is based on claim information gathered from 24|7 Home Rescue on 01/06/2025 – 07/4/2026
Customer college were very helpful and very knowledgeable and professional felt very comfortable manage to renew my policies and also…..
My first claim with this service, got exactly the service I was looking for. Washer dryer not emptying , engineer came out, fixed the machine, a simple blockage….
Appliance insurance from 24|7 Home Rescue covers the cost of repairs following mechanical and electrical breakdowns and accidental damage to your insured appliance, including parts, labour and VAT on accepted claims.
If our engineers assess your appliance as beyond economic repair and you have been continuously covered by us for at least 6 months, we will contribute towards a replacement. Subject to terms and conditions.
The best way to keep costs down is to take out a policy as soon as your appliance is purchased, as older appliances tend to cost more to cover. Paying monthly can also help spread the cost rather than facing a large one-off expense. At 24|7 Home Rescue, our appliance insurance is transparently priced, so you always know what you are paying for.
While we do not offer multi appliance insurance under a single policy, we have different policies for particular appliances. This is because each appliance has a unique price point and requires individual coverage.
Most home appliances are eligible for cover provided they meet the policy requirements, including popular brands such as Samsung, Bosch, Whirlpool, Hotpoint and Beko.
The appliance must be 7 years old or under to qualify for the cover and we don’t cover refurbished or second-hand appliance. Please be ready to provide proof of purchase when requested. The appliance must be no more than 12 years old at the time of renewal unless your appliance has been continuously covered since January 2023.
Furthermore, your agreement does not cover any damage caused by deliberate actions, misuse, modifications, neglect, or a lack of maintenance.
A manufacturer’s warranty or appliance warranty is included with a new appliance purchase and covers faults for a set period. Appliance insurance is a separate monthly policy that covers mechanical and electrical breakdowns and accidental damage, and can be renewed annually for continued protection.
If you cancel your agreement within 14 days, you won’t have to pay a fee and we’ll refund any premiums already paid. If you cancel after the 14-day cooling-off period, you may be required to pay an additional premium for your remaining time on cover. A cancellation fee may also apply if you have made an accepted claim. To cancel your policy, you can send an email to [email protected] or call our helpline.
When you experience an unexpected appliance breakdown, you must report a claim within 24 hours of the incident. To make a claim, call our Claims Helpline at 0345 0774 177. After accepting your claim, we will discuss the timing of your repair or assistance with you via phone, email, or text.
We make every effort to schedule an appointment with the engineer to ensure that your repair is completed.
If your appliance is assessed as beyond economic repair and you have been continuously covered by us for at least 6 months, 24|7 Home Rescue will provide a voucher contribution towards a replacement.
The voucher value is based on the age of your appliance:
For full details please check our terms and conditions.
VP Collections Ltd is a sister company of 24|7 Home Assist Ltd t/a 247 Home Rescue that collects payments from customers. VP Collections Ltd collects payments in respect of your agreement from your bank account on behalf of 24|7 Home Rescue and Evolution Insurance Company Limited.
If you have any further questions please just contact us.
If you have a disability, health concerns, specific access needs, or are facing challenging circumstances, we’re here to help. Our team is dedicated to understanding your individual needs and adapting our services to support you.
Simply give us a call at 0345 3192 247, and we’ll provide the extra assistance you need. This includes making your claims process easier and ensuring the engineer attending to your claim is prepared to make the experience as smooth as possible.
