Choose the Home Security Option that Best Suits Your Needs

Get reliable home security support with two options: one-off emergency help or wider protection through Home Care services.

Single Payment

Security Repair

Repairs and assistance for locks, doors, and windows

£399.00

one off payment

  • Securing of Your Home
  • Skilled Technicians
  • Fast Response Times
  • Nationwide Coverage
Pay Monthly

Home Care Plus

Complete Peace of Mind

£37.49/month

£24.99

/month

£60 Upfront Repair Fee
  • Eligible For 2 Year Price Fix
  • Boiler Breakdown
  • Annual Boiler Service
  • Central Heating System
  • Plumbing
  • Home Electrics
  • Home Security
  • Pest Control
  • Drainage

Trusted Home Security Support When It Matters Most

Our experienced team offers quick and professional assistance across the UK when your home’s security is compromised. Whether you need a one-off emergency response, we’re ready to restore safety to your property without delay.

Locksmith in safety glasses repairing a door handle with a screwdriver
Handyman installing a new door lock with a drill

Protect Your Home with Responsive Security Assistance

Our service includes repairs or assistance when your home is not secure due to damage or failure of an external lock, door, or window. With just one call, you can get the help you need to make your property secure again. From boarding up broken windows to restoring access after a lock failure, we act fast to keep you and your home protected.

Claims 24/7, and Help is Always Available

Relax and enjoy peace of mind knowing you can call us 24/7 on our claim helpline. Our boiler breakdown cover is of great value, and we have limited time offers. Plus, we have access to a nationwide network of gas-certified engineers.

We also offer a dedicated helpline for additional support seven days a week. No wonder customers rate us excellent on Trustpilot, we’re always here to help!

24|7 Van and Gas safe engineer are always ready to help
24|7 home rescue engineers attending call out

The 24|7 Team Is Always Happy to help! Our Customers Have Said…

5 star ratings

The engineer was quick, clean and tied up after himself. He gave clear explanation of what the problem was and what he had done to repair it. He also …

Andy on Trustpilot

A 24|7 home rescue gas safe engineer is smiling and standing in front of a 24|7 vans

5 star ratings

Good service from engineer. He went through issue plus options and answered all my questions. Repair carried out quickly.

Lynne on Trustpilot

24|7 home rescue team dealing with customers

See more reviews at Trustpilot.co.uk

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See more reviews

Home Security Explained

When should I call for help with a lock or door issue?

If your external door or window lock has been damaged, broken, or is no longer properly securing your home, for example, after a break-in attempt or storm damage, call us immediately. We’ll arrange for an approved engineer to make your home safe and secure again.

Does this cover include lost keys or accidental lockouts?

No, this cover does not include lost keys or accidental lockouts. Our policy focuses on repairs or replacements due to damage or failure of external doors, windows, or locks.

What types of locks are covered?

We cover repairs or assistance for external door and window locks, contributing to your home’s security. This typically includes standard door locks, multi-point locks on uPVC doors, and window locks. Specialist locks (e.g., safes) and internal door locks are not usually included; see your policy terms for the complete list.

Will you replace broken glass in windows or doors?

Our priority is to make your home safe and secure. If a broken window or door leaves your home vulnerable, we’ll arrange temporary boarding or repair to secure it. Complete glass replacement may be placed separately, depending on your cover level, we’ll advise you on the best next steps.

Who will carry out the work?

We only use vetted, qualified, insured engineers for lock, door, and window repairs. They’ll attend to emergencies quickly and work according to UK home security standards. Your safety and peace of mind are our priority.

How does the refer a friend promotional offer work?

Our Refer a Friend offer is simple and rewarding! For every friend you refer to us who signs up for any of our Boiler Insurance Policies, you’ll receive a £20 cashback.

Once your friend completes their registration and the policy becomes active, we’ll process your cashback reward.

*Terms and conditions apply.

What is VP Collections?

VP Collections Ltd is a sister company of 247 Home Assist Ltd t/a 247 Home Rescue that collects customer payments. VP Collections Ltd collects payments in respect of your agreement from your bank account on behalf of 24|7 Home Rescue and Evolution Insurance Company Limited.

If you have any further questions please just contact us.

How can I access extra help and support as a vulnerable customer?

If you have a disability, health concerns, specific access needs, or are facing challenging circumstances, we’re here to help. Our team is dedicated to understanding your individual needs and adapting our services to support you. Simply give us a call at 0345 3192 247, and we’ll provide the extra assistance you need.

The 24|7 Home Rescue in the Community

24|7 home rescue OPPO foundation charity help for veterans
Donating Boilers to Veterans throughout Covid

With the OPPO Foundation

Money suprer market great value boiler cover
Great value boiler cover

Read about our cover at MoneySupermarket

AHF kids football sponser by 24|7 home rescue
AHF FC

24|7 Home Rescue sponsors local children’s football club

24|7 home rescue team up with mayor of Blackburn and MP
24|7 Home Rescue teams-up with Mayor and MP

Carbon monoxide awareness

Gas safety week awarness by 24|7 home rescue
Gas Safe Register

24|7 Home Rescue joins the Gas Safety Week campaign