Why Is My Washing Machine Not Draining?

Is your washing machine not draining properly? An unexpected appliance breakdown can be frustrating, but there are ways to troubleshoot the issue before seeking professional help. If you have appliance breakdown cover for your white goods, such as kitchen appliance insurance with 24|7 Home Rescue, you can call us, and we’ll arrange for a repair to get your washing machine back in working order as soon as possible.

However, if you’re wondering why your washing machine is not draining properly, this article will help you identify common causes and possible solutions.

Common Reasons Why Water is not draining from Washing Machine

1. A small item is stuck in the drain pump

Have you ever wondered where your missing socks disappeared? Many small items, such as socks, keys, pens, coins, and even packets of cigarettes, can get sucked into the washing machine and make their way into the drainage system. While most items get expelled without causing harm, some can block the drain pump, preventing the washing machine from draining properly as well as spinning.

Related Article: The Washing Machine is not spinning

How to fix it:

• Turn off and unplug the washing machine.
• Locate the drain pump (usually behind a small panel at the bottom of the machine).
• Check for any obstructions and remove any trapped debris.
• If the issue persists, contact an engineer to inspect and repair the pump.

2. A Blocked Drain Hose

Another common reason your washing machine does not drain properly is a blocked drain hose. Small objects like hair, lint, dust, or even a penny can lodge inside the hose, restricting water flow. Sometimes, the hose may also become kinked, preventing proper drainage.

How to fix it:

• Turn off and unplug the washing machine.
• Check the drain hose for bends or kinks and straighten them out.
• Disconnect the hose and inspect it for blockages.
• Blow through the hose to see if there’s an obstruction. Clean the hose with warm water or a flexible cleaning brush if air cannot pass through.

3. A Faulty Lid Switch or Door Lock

If you have a top-loading washing machine, the lid switch ensures the cycle continues when the lid is securely closed. For front-loading machines, the door lock plays the same role. If either component malfunctions, your washing machine may not drain.

How to fix it:

• Listen for a clicking sound when closing the lid or door. If you don’t hear one, the switch may be faulty.
• Try resetting the machine by unplugging it for a few minutes and plugging it back in.
• If the problem persists, contact a technician for replacement.

4. A Clogged Washing Machine Filter

Most modern washing machines have a filter that traps lint, small objects, and other debris. If this filter gets clogged, your machine may struggle to drain properly.

How to fix it:

• Locate the filter (usually at the bottom front of the machine).
• Place a towel or container underneath to catch any trapped water.
• Open the compartment and remove any built-up debris.
• Rinse the filter under warm water before reinstalling it.

5. Mechanical Defects

Years of use and wear can lead to mechanical failures, affecting the drainage system. Issues such as a malfunctioning pump motor, a damaged belt, or a faulty control board may cause your washing machine to stop draining.

How to fix it:

• If you hear unusual noises during drainage, the pump motor may fail.
• The belt may be loose or broken if the drum is not spinning.
• In such cases, professional repair is recommended to avoid further damage.

Other Potential Problems

1. Clogged or Slow Draining Household Pipes

Sometimes, the problem isn’t with your washing machine but with your household drainage system. A partially blocked drainpipe can slow water flow, making it seem like your machine isn’t draining correctly.

How to fix it:

• Check other household drains for slow drainage.
• Use a drain cleaner or a plumbing snake to remove blockages.
• If the issue persists, consult a plumber to inspect the drainage system.

2. Excessive Detergent Use

Using too much detergent can create excess suds, which can interfere with proper drainage and cause water to remain in the drum.

How to fix it:

• Use the recommended amount of detergent for your machine.
• Consider using high-efficiency (HE) detergent if you have an HE washing machine.
• Run an extra rinse cycle to remove excess suds.

3. Improperly Installed Drain Hose

If the drain hose is positioned incorrectly, it may cause drainage issues. If it’s too low, water may siphon out before the wash cycle is complete; if it’s too high, the pump may struggle to push the water out.

How to fix it:

• Ensure the hose is installed at the correct height according to the manufacturer’s instructions.
• Make sure the hose is not submerged in standing water.

Prevent Future Drainage Problems

While breakdowns can happen, regular maintenance can help extend the lifespan of your washing machine and prevent common drainage issues. Here’s what you can do:

• Check pockets before washing clothes to prevent small objects from entering the drainage system.
• Clean the washing machine filter every few months to prevent buildup.
• Inspect and straighten the drain hose to ensure smooth water flow.
• Use the right detergent to prevent excessive suds, which can slow drainage.
• Schedule routine maintenance if your washing machine is old or frequently used.

Need Expert Help? Let 24|7 Home Rescue Assist You!

I hope you know how to fix a washing machine that won’t drain. If your washing machine is still not draining, don’t attempt to fix it; doing so could worsen the problem. Instead, contact 24|7 Home Rescue for reliable appliance repair services.

Call us at 0345 3192 247 to speak with our technical team. One of our representatives on call will assist you and if necessary, send an engineer to get your washing machine up and running as quickly as possible.

Protect Your Appliances with Our Cover! Invest in our kitchen appliance cover to avoid unexpected repair costs. Our breakdown insurance lets you enjoy peace of mind knowing your appliances are protected when needed.

Visit our website today to explore our policy and ensure you’re never stranded with a faulty washing machine!