Home Cover Customers

Log in below, you just need your placn reference number as it appears on your welcome / renewal email. If you are having trouble, simply give us a call on 0345 3192 247. Your are able to request a service and repair visit amongst other.

Book a service
Reuqest a repair visit
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New Boiler Customers

To discuss a new boiler, or an update to a current order - please call 0345 3192 247

StayWarm Customers

To request a service, or report a breakdown - please call 0345 3192 247

Installers

To manage your account online, please contact your relationship manager who will get youy set up on our Installer specific app.

Boiler Breakdown
An unforeseen electrical and mechanical malfunction can cause a boiler to stop working altogether.

Unlimited Claims
You can make unlimited claims on your boiler for as long as it has not been declared beyond economical repair (BER).

Unlimited Call Outs
Our Gas-Safe engineer will diagnose what issue is occurring with your boiler.

24 Hour Call Outs
You can log your claim on MY247 App, our Claims line and on My Client portal at any time.

24 Hour UK Helpline
Our Claims line is open throughout the day. You can discuss with them what issue you are having.

Nationwide Coverage
We have network of 3000 Gas-Safe engineers throughout the country that are skilled at annual service, repair and boiler installation.

Central Heating System
We make sure your central heating system provides warmth throughout the home.

Parts & Labour
Parts & labour is included in all cover plans.* It covers the amount of time it takes to complete a job and the price of the equipment used to affect a repair.

*Subject to Terms & Conditions

We cover wide range of home appliances
Washing Machine, dish washer, tumble dryer, gas/ceramic hob, combined fridge freezer, electric oven, fridge, american fridge freezer, range master cooker. Select the plan that suites you the most.

Unlimited Claims
You can make unlimited claims on your appliances for as long as it has not been declared beyond economical repair (BER).

Unlimited Call Outs
Our Gas-Safe engineer will diagnose what issue is occurring with your appliances

Nationwide Coverage
We have network of 3000 engineers throughout the country that are skilled at annual service, appliance and boiler repair and boiler installation.

24 Hour UK Helpline
Our Claims line is open throughout the day. You can discuss with them what issue you are having.

*Subject to Terms & Conditions

Mechanical Breakdown
Mechanical breakdowns are hard to detect on your own. Don’t worry, we’ve got you covered.

Electrical Breakdown
Electrical problems lead to strange behaviour and are hard to diagnose. That’s why it’s part of our cover.

Tyre Damage
One of the most common car problems. Tyre Damage can affect other components of your car.

Tyre Puncture
Know that your cover plan will include assistance in the event of a punctured tyre.

No Fuel
Run out of fuel mid-journey? Not a problem for the team of mechanics we employ. You’re safe in our hands.

Mis-Fuelling
Mis-fuelling is when a vehicle filled with the wrong type of fuel (ex. petrol for diesel). Considering misfuelling commonality we have included it in your cover plan when you choose 24|7.

Flat Battery
If the engine cranks, but it doesn't start that’s a sign of flat battery. You can call to 24|7 team if this should ever happen to you.

Home Start
We acknowledge that a breakdown may occur outside your own home and will work to rectify any issue you may have.

Nationwide Coverage
We will spare no time to provide you with roadside assistance as we work with the largest breakdown network in the UK.

*Terms & Conditions Apply