A boiler is deemed BER when in the opinion of the technical department it is uneconomic to repair. Following the attendance of an engineer a report is submitted setting out the requirements for a repair. At this stage an assessment is undertaken taking into account circumstances including the cost of the parts, labour charges (including VAT), value of the boiler taking into account depreciation at the rate of 10% per annum. If the cost of the repair is 60% or more than the current manufactures retail price (as obtained from the relevant data base) the boiler will be deemed uneconomic to repair and therefore BER. If your boiler is deemed BER you should have received a detailed e mail setting out the position with all the relevant costings.
Please note that in the event that your boiler is deemed BER and is under 7 years of age there is the possibility of obtaining a maximum contribution of £200 towards a replacement unit.