If you’re selling a property, if you’re putting it up for rent, or even if you’ve built a house from scratch, you’ll need to order an Energy Performance Certificate (EPC). This certificate is provided by a certified Domestic Energy Assessor (DEA) and determines the energy efficiency rating of your property. EPCs must be ordered before…
At 247 Home Rescue, we pride ourselves on our rapid responses to boiler breakdowns, and pull out all the stops to respond to these emergency claims in under four hours and always within 24. No matter where you are in the UK, you’re never far away from a boiler repair if you have gas appliance…
In the main, modern combi boilers are strong, sturdy and resilient appliances that provide central heating and hot water with no fuss for many years, but behind the boiler cover is an array of complicated technology and advanced engineering and it’s not to say you won’t encounter a time when your boiler broke down. There are…
If a gas boiler is leaking, you should not attempt to repair it yourself; gas boiler repairs should only ever be conducted by Gas Safe Registered engineers. A leaking boiler is actually quite a serious problem, and indicates that an internal component such as a seal or valve is broken. The leak can lead to…
Safety is of the utmost importance if you smell gas. Check that you’ve turned off your gas appliances; if you still smell gas, then there is probably a gas leak. You should call the National Gas Emergency Line on 0800 111 999 to report the problem. You can call this number 24 hours a day,…
If your boiler has broke down, or you think it is unsafe, you should contact 247 Home Rescue immediately. We operate a 24/7 service, so no matter what time of the day it is, we’ll be here to help. It is actually against the law for people to use gas appliances they believe are not safe.…
There are countless people who do not have their gas boilers serviced. Landlords and local authorities are legally obliged to have the boilers in their property portfolio serviced annually, but homeowners face no such requirements, and many appear content to hope for the best and to leave their boiler unchecked for many years. Homeowners may…
There are few boiler problems more serious than a boiler that has not been installed properly. Gas appliances should only be installed, maintained and repaired by Gas Safe contractors, such as the thousands of contractors 247 Home Rescue has access to, and should not be fitted or tinkered with by unskilled people. The overwhelming majority…
Older gas boilers frequently feature pilot lights, which must be constantly lit. If your pilot light keeps going out, then you can reset it quite easily; just follow these simple steps or watch the video below. Is your pilot light out? Turn the thermostat on so that if your boiler was working, it would be…
A relatively common fault with boilers sees the central heating work with no hot water. In some cases – such as with broken diverter valves – the hot water will only work when the central heating is fired up, whereas in other cases, the hot water will not work at all. In these situations, the…
