Boiler and home emergency cover experts 24|7 Home Rescue have introduced a brand spanking new feature to their website – allowing you to have full control and access to your cover plan with them. Long gone are the days dealing with the hassle of waiting in a lengthy call queue just to find out simple details about your cover, because now you can access everything at your fingertips.
Unlike some of their competitors, your online account with 24|7 isn’t just to store your cover plan documents, it’s much more advanced. You can take your cover plan into your own hands by using the online facility to report a claim, complete eligibility questions and even book a service.
Usman Bagas, 24|7 Home Rescue’s Digital Marketing Director believes that: “The best element to this new facility is that it works around you rather than you working around us. We know that our customers have busy lives and it can be easy to forget things like booking your boiler service. With our new feature, it doesn’t matter whether you remember at 3 o’clock in the morning or 9 in the evening. You can book it there and then.”
24|7 Home Rescue hope that the flexibility with their new and improved account service will provide their customers with the peace of mind as and when they need it most.
Here’s how the new online facility works:
1. Visit our homepage: https://247homerescue.co.uk
2. Locate the ‘My Account’ option in the top right hand side.
3. Hover your mouse over ‘My Account’ and select your option from the drop-down menu.
4. Enter your reference number and surname into the fields and then click ‘Submit’ to access the service.
However here at 24|7 Home Rescue, we also understand that technology isn’t for everyone and it’s not always reliable. The good news is that our friendly customer services team will still be available during the week between 10am – 6pm on 0345 3192 247. You can also still contact our emergency claims line on 0345 077 4177 at any time, 365 days of the year!